Vision
Our vision is to create opportunities for people in our community experiencing a housing crisis to find a place they can call home.
Mission Statement
ECHO’s mission is to break the cycles of homelessness experienced by individuals and families in our community.
Core Values
- Commitment – To provide a positive impact for our community
- Respect – Treating all people equally with the dignity and respect they deserve
- Advocacy – Promoting awareness, education and understanding of the issues surrounding homelessness
- Service – Providing innovative person centered approaches
- Professionalism – Strengthening our team through personal and professional development
Executive Leadership

Joey Smoak
Chief Executive Officer

Briley Altman
Chief Financial Officer

Dr. Ann Gowdy
Chief Innovation Officer

Eric Owens
Chief Operating Officer

Julie Meaney
Chief Data Officer
Veterans Team

Nicole Howsare
SSVF Program Manager

Kim Pike
Bridge Housing Program Manager

Ricky Prather
Intake & Outreach Coordinator

Kimberly Dais
Veteran Outreach

Ruben Lopez
Veteran Outreach

Sean Stratton
Veteran Outreach

Ali McKay
Housing Case Manager

Kayla Watson
Housing Case Manager

Rebecca Reid
Housing Case Manager

IDivine Allah
Housing Case Manager

Alix Fahlman
Housing Case Manager

Sharon Lights
Housing Case Manager

John Mention
Bridge Housing Case Manager

Bernardino Terrones
Bridge Housing Case Manager

Frank Williams
Bridge Housing Property Services

George Tuck
Bridge Housing Property Services

Ernest Livingston
Bridge Housing Property Services

Terence Tucker
Bridge Housing Property Services

Paul Stevens
Bridge Housing Property Services

Stuart Ford
Bridge Housing Facility Chef

Lisa Davis
Bridge Housing Food Services

Joshua Usselman
Bridge Housing Food Services

Tom Veenstra
Culinary Arts Intern

Gary Ramsey
Veteran's Claims Assistant
HUD Team

Tom Caterina
HUD Program Manager

Richard Bailey
PSH Program Coordinator

Heidi Mowder
Housing Case Manager

Shanata Legette
Housing Case Manager

Nikki Barnhill
Housing Case Manager

Elacia Ward
Housing Case Manager

Crystal Wilson
Housing Case Manager

Becky Hall
Housing Case Manager

Merissa Walden
Housing Case Manager
Community Data Solutions Team

Sarah Chapman
CES Access Point Manager

Clint Johnson
Information Systems Administrator

Kelly Frech
Administrative & Data Support Specialist

Mike Warren
Community Outreach

Robin Snook
Intake & Benefits Specialist

Laurie Ensworth
Intake & Benefits Assistant

Jennifer Livingston
Housing Assistance Coordinator

Rori Button
Housing Assistance Processor

Sammi Ruesch
Compliance Support Specialist
Maintenance

Carlos Cintron
Maintenance Technician
SeaChange Residential Recovery

Hannah Nixon
Residential Recovery Program Coordinator

Kimberly Alford, LMSW
Supportive Services
My Home Donation Center

Joyce Foster
Volunteer

Artis McArn
Donation Center

Memphis Perry
Donation Center
Finance Team

Pat Ranalli
Grant Administrator

Patricia Powell
Grant Administrator Assistant

Danielle Soles
Assistant Grant Specialist
Administrative Team

Amanda White
Compliance Support Specialist

Susan Metallo
Accreditation and Quality Improvement Nurse